JOB OPENINGS
We have career opportunities available within our
organization that may align your career aspirations.
Data Engineer (Analytics)
Must have at least 1 yr experience and knowledge in analytics, SQL, DAX calculations, reports creation.
P30,000 - P40,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO will be provided on the 3rd month from Date of Joining and 1 free dependent shouldered by the company upon 3rd month from date of joining.
Data Analyst (Analytics)
Must have at least 1 yr experience and knowledge in analytics, SQL, DAX calculations, reports creation.
P40,000 - P50,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO will be provided on the 3rd month from Date of Joining and 1 free dependent shouldered by the company upon 3rd month from date of joining.
Data Analyst
Gather, interpret, and analyze data to provide meaningful insights and support data-driven decision-making within an organization.
P40,000-P50,000
You may scan QR code to apply
Qualifications/Requirements:
- Create functional reporting.
- Build automated reports and dashboards with the help of Power Bl and other reporting tools Understand business requirements to set functional specifications for reporting applications and to Convert raw data to meaningful insights.
- Be experienced in tools and systems on MS SQL Server Bl Stack, including SSRS and TSQL, Power Query, MDX, PowerBl, and DAX.
- Be able to quickly shape data into reporting and analytics solutions.
- Have knowledge of database fundamentals such as multidimensional database design, relational database design, and more.
- To create dashboards and visual interactive reports using Power BI.
- To analyze data and present it through reports that can help in decision-making.
- To be able to convert business requirements into technical specifications and decide the timeline to accomplish tasks.
- To design, develop, and deploy Power BI scripts and perform efficient detailed analysis.
- To create charts and document data with algorithms, parameters, models, and relations explanations.
- To perform SQL querying for best results.
- To use filters and graphs for a better understanding of the data.
- To make technical changes to existing Bl systems in order to enhance their working.
- Power Bl Report development.
- Building Analysis Services reporting models.
- Developing visual reports, KPI scorecards, and dashboards using Power Bl desktop.
- Connecting data sources, importing data, and transforming data for Business intelligence.
- Analytical thinking for translating data into informative reportsand visuals.
- Capable of implementing row-level security on data along with an understanding of application security layer models in Power BI.
- Should have an edge over making DAX queries in Power Bl desktop.
- Expert in using advanced-level calculations on the data set.
- Responsible for design methodology and project documentaries.
- Should be able to develop tabular and multidimensional models that are compatible with data warehouse standards.
- Very good communication skills must be able to discuss the requirements effectively with the client teams, and with internal teams.
- Required Skills for Power Bl developer.
- Mandate to have experience with Bl tools and systems such as Power Bl, Tableau, and SAP.
- Must have 2-3years of experience in data-specific roles.
- Knowledge in Microsoft Bl Stack.
- Grip over data analytics.
- Should possess software development skills.
Data Exchange Systems Admin
Under limited supervision creates, updates, and resolves issues with Client/Vendor Transmitted files. Additionally, coordinates with users, clients, vendors, Business Analysts, and Applications Programming in determining requirements, procedures, and problem resolutions of new or existing client file transfers by performing the following duties.
Up to P120,000 Negotiable
You may scan QR code to apply
Qualifications/Requirements:
- Shift Schedule:Night Shift, Eastern/Central Time (9PM or 10PM start of the shift).
- Willing to work in Ortigas - Hybrid, 2-3 days onsite.
- Knowledge in Sharepoint, MOSS, and MSQL.
- Experience Data Visualization and Data Mining.
- With 3-5 years of experience.
PeopleSoft Application Developer
The PeopleSoft Applications Developer will be responsible for maintaining and supporting all PeopleSoft Enterprise applications, including but not limited to, HRMS and Financials. This position requires an adequate understanding, from a user’s perspective, of the functionality within HRMS and Financials.
P80,000 - P130,000
You may scan QR code to apply
Qualifications/Requirements:
- Shift Schedule:Night Shift, Eastern/Central Time (9PM or 10PM start of the shift).
- Willing to work in Ortigas - Hybrid, 2-3 days onsite.
- Experience in migration from 8.0 to 9.0 version.
- Experience in Peoplesoft financials and benefits.
- Connecting peoplesoft to any ATS.
- With 1-4 years experience.
- With good communication Skills.
PeopleSoft Sr. Application Developer
The PeopleSoft Applications Developer will be responsible for maintaining and supporting all PeopleSoft Enterprise applications, including but not limited to, HRMS and Financials. This position requires an adequate understanding, from a user’s perspective, of the functionality within HRMS and Financials.
P170,000 - P200,000
You may scan QR code to apply
Qualifications/Requirements:
- Shift Schedule:Night Shift, Eastern/Central Time (9PM or 10PM start of the shift).
- Willing to work in Ortigas - Hybrid, 2-3 days onsite.
- Experience in SQL and .NET.
- Experience in interacting with the stakeholders.
- Experience in HR, Accounting - Payroll process, required.
- Experience in project management.
- With good Communication Skills.
- With 8-10 years of experience, project management skills.
Enterprise App Admin II
The role will be responsible for maintaining and supporting all Server-side Enterprise applications, including but not limited to, HRMS and Financials, SharePoint, UC4, ASP.NET web/application servers, Op Data file server administration and support, and code migration responsibilities among other duties needed. This position requires that the Technology Administrator has an adequate understanding, of servers, in particular Windows based servers and the applications requiring support that run on them.
P80,000
You may scan QR code to apply
Qualifications/Requirements:
- Shift Schedule:Night Shift, Eastern/Central Time (9PM or 10PM start of the shift).
- Willing to work in Ortigas - Hybrid, 2-3 days onsite.
- Knowledge in Peoplesoft.
- Knowledge in MOSS, Google, or similar tech stack.
- Knowledge in .Net and Powershell.
- Experience in Sharepoint and MOSS.
- At least 3 - 5 years of experience.
Enterprise App Admin III
The role will be responsible for maintaining and supporting all Server-side Enterprise applications, including but not limited to, HRMS and Financials, SharePoint, UC4, ASP.NET web/application servers, Op Data file server administration and support, and code migration responsibilities among other duties needed. This position requires that the Technology Administrator has an adequate understanding, of servers, in particular Windows-based servers and the applications requiring support that run on them.
P120,000 - P150,000
You may scan QR code to apply
Qualifications/Requirements:
- Shift Schedule:Night Shift, Eastern/Central Time (9PM or 10PM start of the shift).
- Willing to work in Ortigas - Hybrid, 2-3 days onsite.
- Knowledge in Peoplesoft.
- Knowledge in MOSS, Google, or similar tech stack.
- Knowledge in .Net and Powershell.
- Experience in Sharepoint and MOSS.
- At least 8 years work of experience.
Telcomm Engineer I - Verint
Implements, installs, monitors, troubleshoots, maintains, and repairs ACD, CDR, PBX, Predictive Dialers, Voice Mail, IVR, Voice networks, Data Networks, and Cabling infrastructure, (“Telecommunications Systems”). Provides reports, completes requests for new or moving of service, and modifies inbound and outbound routing of calls. Provides technical support to external and internal customers. This position will be expected to minimize outages of production “Telecommunications Systems”. Works to develop improve and implement voice and or data networks.
P70,000
You may scan QR code to apply
Qualifications/Requirements:
- Experience in Verint, Nice-incontact, Ringcentral (preferrably).
- Experience 4-5 years.
Telcomm Engineer III - Avaya
Implements, installs, monitors, troubleshoots, maintains, and repairs ACD, CDR, PBX, Predictive Dialers, Voice Mail, IVR, Voice networks, Data Networks, and Cabling infrastructure, (“Telecommunications Systems”). Provides reports, completes requests for new or moving of service, and modifies inbound and outbound routing of calls. Provides technical support to external and internal customers. This position will be expected to minimize outages of production “Telecommunications Systems”. Works to develop improve and implement voice and or data networks.
P100,000
You may scan QR code to apply
Qualifications/Requirements:
- Experience Nice-incontact.
- Experience in Avaya.
Security Remediation Engineer
The IT Security Remediation Engineer will implement security measures to resolve data loss vulnerabilities, mitigate risk, and recommend security changes or system components as needed. The position will require daily collaboration with IT and business units on security and project-related issues in one or more IT functional areas (e.g. data, systems, network, and/or applications) across the enterprise.
P150,000 Negotiable
You may scan QR code to apply
Qualifications/Requirements:
- Shift Schedule:Night Shift, Eastern/Central Time (9PM or 10PM start of the shift).
- Willing to work in Ortigas - Hybrid, 2-3 days onsite.
- Will work with global security teams.
- Identification of vulnerability across all the systems.
- Collaboration with other Business Units.
- Knowledge in Roadmapping.
- Experience in firewall, networking, data loss prevention, windows server, Wmware.
- Certified - CISM, CCNS.
- At least 4-5 years of experience.
Cloud Systems Engineer II
The role will be responsible for assisting with the design, planning, engineering and support of the organization’s systems infrastructure. This position manages systems and infrastructure components for mission-critical computing environments under occasional guidance. It provides support services for systems administration, networking, performance tuning, monitoring and capacity planning while adhering to enterprise ITIL process and procedures. Enforces policies and procedures for maintaining the security and integrity of the systems and ensures the systems meet availability and disaster recovery requirements.
P100,000 - P150,000
You may scan QR code to apply
Qualifications/Requirements:
- Shift Schedule:Night Shift, Eastern/Central Time (9PM or 10PM start of the shift).
- Willing to work in Ortigas - Hybrid, 2-3 days onsite.
- 8+ years managing Enterprise Information Technology.
- Azure: 3 years (Preferred) • AWS: 3 years (Preferred).
- Microsoft Certifications (e.g. Azure, Intune, other) preferred.
- Proven experience in the implementation and maintenance of both virtual and physical environments.
- Experience as an Azure or AWS cloud administrator or equivalent role required.
- Expert knowledge of hypervisor technologies and Windows operating systems required.
- Strong Linux experience and skills are required.
- Experience managing Active Directory, OUs, Group Policies, and Windows Server Update Services.
- Extensive experience with networking technologies such as switches, firewalls, routers, load balancers and proxies as well as a basic understanding of Zero Trust networking and micro-segmentation.
- Extensive experience working with Certificates, ACLs, encryption, 2FA/MFA, VPN, and ciphers.
Cloud Systems Engineer III
The role will be responsible for assisting with the design, planning, engineering and support of the organization’s systems infrastructure. This position manages systems and infrastructure components for mission-critical computing environments under occasional guidance. It provides support services for systems administration, networking, performance tuning, monitoring and capacity planning while adhering to enterprise ITIL process and procedures. Enforces policies and procedures for maintaining the security and integrity of the systems and ensures the systems meet availability and disaster recovery requirements.
P120,000 - P200,000
You may scan QR code to apply
Qualifications/Requirements:
- Shift Schedule:Night Shift, Eastern/Central Time (9PM or 10PM start of the shift).
- Willing to work in Ortigas - Hybrid, 2-3 days onsite.
- Proven experience in the implementation and maintenance of both virtual and physical environments.
- Experience as an Azure or AWS cloud administrator or equivalent role required.
- Expert knowledge of hypervisor technologies and Windows operating systems required.
- Strong Linux experience and skills are required.
- Experience managing Active Directory, OUs, Group Policies, and Windows Server Update Services.
- Extensive experience with networking technologies such as switches, firewalls, routers, load balancers and proxies as well as a basic understanding of Zero Trust networking and micro-segmentation.
- Extensive experience working with Certificates, ACLs, encryption, 2FA/MFA, VPN, and ciphers.
Security Architect
The Security Architect will keep the cloud and on-premises infrastructure ahead of growth, ensuring service reliability, performance, efficiency, and security - a creative technical expert that will lead the design, implementation, administration and maintenance of security systems that protect company's networks, systems, and data.
200,000 - P250,000
You may scan QR code to apply
Qualifications/Requirements:
- Shift Schedule:Night Shift, Eastern/Central Time (9PM or 10PM start of the shift).
- Willing to work in Ortigas - Hybrid, 2-3 days onsite.
- Bachelor's degree in Computer Science, Computer Engineering, Information Security, or related field.
- Minimum of 6+ years of experience in cybersecurity, with at least 2 years in a lead or senior role.
- Strong understanding of security protocols, standards, and best practices.
- Experience with security architecture design, implementation and maintenance of security controls.
- Strong understanding of network security, including firewalls, intrusion detection/prevention systems, Web Content Filters, and VPNs.
- Strong understanding of security management, including incident response and disaster recovery.
- Strong understanding of security frameworks, such as NIST CSF, NIST SP 800-53, ISO 27001.
Software QA Analyst II
The Software Quality Assurance Senior Analyst will be primarily responsible for testing internally developed software and integrated products. QA Analysts are key members of the technology development team, and work closely with the company's Development and Technical Support team members. This person will assist in the company's QA testing strategy, which may include assisting with the writing and maintenance of automated testing software and procedures where appropriate. The Quality Assurance Analyst will develop testing procedures that will be used in both development and production environments.
200,000 - P250,000
You may scan QR code to apply
Qualifications/Requirements:
- Shift Schedule:Night Shift, Eastern/Central Time (9PM or 10PM start of the shift).
- Willing to work in Ortigas - Hybrid, 2-3 days onsite.
- Good working knowledge of the SDLC and common software project methodologies, including Agile.
- Scripting experience, including experience designing, creating, developing, and executing a script framework for testing web and mobile applications.
- Ability to communicate project risks based on test execution.
- Familiarity with defect tracking using Azure DevOps Server.
- Microsoft Office.
- Basic SQL knowledge.
Software QA Analyst III
The Software Quality Assurance Senior Analyst will be primarily responsible for testing internally developed software and integrated products. QA Analysts are key members of the technology development team, and work closely with the company's Development and Technical Support team members. This person will assist in the company's QA testing strategy, which may include assisting with the writing and maintenance of automated testing software and procedures where appropriate. The Quality Assurance Analyst will develop testing procedures that will be used in both development and production environments.
200,000 - P250,000
You may scan QR code to apply
Qualifications/Requirements:
- Shift Schedule:Night Shift, Eastern/Central Time (9PM or 10PM start of the shift).
- Willing to work in Ortigas - Hybrid, 2-3 days onsite.
- Good working knowledge of the SDLC and common software project methodologies, including Agile.
- Scripting experience, including experience designing, creating, developing, and executing a script framework for testing web and mobile applications.
- Ability to communicate project risks based on test execution.
- Familiarity with defect tracking using Azure DevOps Server.
- Microsoft Office.
- Basic SQL knowledge.
Quality Analyst (Spanish, Korean, Japanes and Hindi)
The Quality Analyst assesses user transactions (calls, emails, web) for accuracy and adherence to quality standards, sharing results regularly with stakeholders. Applicants should have a willingness to work in Cebu.
P75,000 - P200,000
You may scan QR code to apply
Qualifications/Requirements:
- Bachelor Degree is preferred. Educational requirement may be substituted with equivalent industry- related business experience.
- Proficiency in Spanish, Korean, Japanese, and Hindi languages.
- Language Proficiency is a Plus.
- 1-2 years of call center/customer service experience.
- 1 year in a quality assurance role in a call center.
- Preferred skills: Working knowledge of applicable customer contact systems
Associate Manager – MIS
Managing and overseeing the organization's MIS function. MIS is a crucial aspect of modern businesses as it deals with the efficient and effective use of information and technology to support decision-making, strategic planning, and overall operations.
Negotiable
You may scan QR code to apply
Qualifications/Requirements:
- Manage the team of Traffic Supervisors (Intraday Queue Management).
- He/She will be responsible for the SLA Delivery for Contact Center (sites) under purview.
- Coordinating with Ops Team for scheduling Inputs for WFM Team./li>
- Responsible for collating and providing Inputs for Capacity Planning to WFM Team.
- Responsible for ad-hoc reporting (as and when required).
- Interact with Process Owners/HOD’s as needed for Service Impacting Issues.
- Keeping check on Service Impacting Parameters (such as AHT, Break Management, Shrinkages, etc).
- First Point of Contact for Clients regarding WFM Queries (Philippines Site).
- Responsible of Performance Appraisal of Direct Reports.
- Manage the Contact Center Schedule Adherence (Tracks and Raises Alerts).
- Assisting Special Projects and performing other duties as assigned.
- Conduct Analysis and Recommending solutions to real time performance issues.
- Regular Inputs on Staffing and Seat Optimization.
- Check Optimum Staffing Level is maintained for Programs under Purview.
- Setting up review cycles for Planning Inputs and validating Inputs provided by Ops Team.
- Close watch on the Actual Staffing and raising alerts for any Over/Under Staffing.
- Minimum experience of 4 years in WFM/Service Delivery Profile (Contact Center).
- Total experience of more than 6 years.
- Candidate should be a Graduate (10+2+3) as applicable in Philippines.
- Should have at least 2 years of experience in the Supervisory Role.
- Should have an excellent communication skills (both Written and Verbal).
- Should be good in MS Excel and Power Point.
- Should possess strong Analytical Skills.
Manager-Quality
Lead and manage all aspects of the quality management function within an organization.
P75,000-P110,000
You may scan QR code to apply
Qualifications/Requirements:
- Bachelor’s Degree (any discipline) with 7-10 years of overall experience.
- Knowledgeable on ITIL (but not required) or an equivalent combination of education and experience.
- Amenable to work on 24/7 shifting schedule, holidays, weekends and rest days.
- No issues working in any location assigned by the company.
- Good knowledge of ITSM processes.
- Lean Six Sigma Green Belt trained/certified.
- Experience with structured process improvement methodologies, including but not limited to Lean.
- Strong business acumen and the ability to develop and deliver rigorous financial and/or analysis to quantify business case scenarios, options and risks.
- Demonstrate excellent communication skills; ability to present ideas and solutions in a logical and articulate manner with the self-confidence to work with Senior Executives.
- Ability to work within challenging environment with tight delivery timelines.
- Out of the box thinker to develop tools and processes for best utilization of resources.
- Ability to manage Internal and external clients; Strong conflict management skills.
- Ability to manage team of TLs and QAs.
- Self-motivated Team player.
- Excellent skills on Excel/Quality Tools / Data Analysis /Analytical Skills / Reporting.
- Internal Quality Auditor in ISO 9000/ISO 20000/ISO 27000 preferable.
- Familiarity with ITIL, Foundations certificate a plus.
- Experience working in a customer-centric environment.
- Extensive experience of similar capacity.
- Knowledgeable in navigation and or operation of MS OS, MAC OS, Chromium, iOS and Android.
Associate Manager Operations-BSG
Involve supporting the Operations Manager or Director in overseeing the day-to-day activities and processes within a department or across various departments in an organization.
P63,000 - P68,000
You may scan QR code to apply
Qualifications/Requirements:
- Candidate must possess at least a Bachelor's/College Degree , Post Graduate Diploma / Master's Degree, any field.
- At least 5 year(s) of working experience in the related field is required for this position.
- At least 1-2 years working in the same capacity.
- Preferably Associate Managers/Managers specializing in Customer Service or equivalent.
- Experience in handling a Banking program is required – mortgage.
- Strategic and hands on with operations requirements and driving performance.
- Ability to handle 150+ FTEs under multiple line of businesses.
- Can work on shifting schedule, holidays, weekends and extended hours if required.
- Flexible and can work independently under pressure.
- Strong leadership skill.
Associate Manager – Human Resources
Assisting the HR manager or director in overseeing various HR functions within an organization.
P63,000 - P68,000
You may scan QR code to apply
Qualifications/Requirements:
- College Graduate in any field; Preferably of a Human Resources-related course (ie Psychology, Sociology, Human Resource Management).
- Minimum of 5 years experience as Generalist with at least 1 year of Management experience.
- Working knowledge in other facets of HR Management (Employee Relations, Labor Relations, C&B, Health & Safety, Data Management, Engagement, et al).
- Extensive knowledge and experience on corporate compliance and labor laws.
- Very good knowledge on the BPO industry standards.
- Ability to work independently.
- With excellent written, verbal and presentation skills.
- Able to relate to various levels of the organization.
Associate Quality Manager - Quality
Work closely with the Quality Manager to ensure the highest standards of product and service quality within our organization.
P55,000 - P70,000
You may scan QR code to apply
Qualifications/Requirements:
- Minimum experience of 4 years in the BPO industry.
- Total experience of 4 to 6 years with minimum 2 years in a managerial role.
- Candidate should be a Graduate (10+2+3) as applicable in Philippines.
- Strong engagement, communication, presentation and inter-personal skills.
- Should have good documentation skills –Word, Excel, Power Point & Visio.
- Knowledge of Lean / Six Sigma will be an added advantage.
Associate Manager – Compliance
The role involves driving process improvement and ensuring process compliance through quality tools. Responsibilities include leading internal and external audits, facilitating reviews, assessing risk and compliance, and tracking critical process parameters.
P55,000 - P70,000
You may scan QR code to apply
Qualifications/Requirements:
- Minimum experience of 4 years in the BPO industry.
- Total experience of 4 to 6 years with minimum 2 years in a managerial role.
- Candidate should be a Graduate (10+2+3) as applicable in Philippines.
- Strong engagement, communication, presentation and inter-personal skills.
- Should have good documentation skills –Word, Excel, Power Point & Visio.
- Knowledge of Lean / Six Sigma will be an added advantage.
Associate Training Head (Director)
Should be in Cebu (non-negotiable); experience as training director in the BPO required.
P200,000 - P230,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO Upon hire.
- 3 Free dependents with the same coverage upon hire.
- Group life insurance upon regularization.
- Total of 12 Vacation Leaves/Annum for the 1st year. This increases to 15 after 2 years, and 18 after 5 years; 5 may be fully converted to cash.
- Compensatory off per occurrence of at least 4 hours during holidays/rest days.
Human Resource Manager
Have experience as HR Manager handling employee relations and engagement; minimum 2K-3K HC; needs BPO experience
P96,000 - P103,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO Upon hire.
- 3 Free dependents with the same coverage upon hire.
- Group life insurance upon regularization.
- Total of 12 Vacation Leaves/Annum for the 1st year. This increases to 15 after 2 years, and 18 after 5 years; 5 may be fully converted to cash.
- Compensatory off per occurrence of at least 4 hours during holidays/rest days.
Human Resource Manager
Have experience in handling employee relations and engagement; minimum 1K-2K HC; needs BPO experience.
P63,000 - P68,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO Upon hire.
- 3 Free dependents with the same coverage upon hire.
- Group life insurance upon regularization.
- Total of 12 Vacation Leaves/Annum for the 1st year. This increases to 15 after 2 years, and 18 after 5 years; 5 may be fully converted to cash.
- Compensatory off per occurrence of at least 4 hours during holidays/rest days.
Associate HR Manager
Have experience in handling employee relations and engagement; minimum 1K-2K HC; needs BPO experience.
P45,000 - P55,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO Upon hire.
- 3 Free dependents with the same coverage upon hire.
- Group life insurance upon regularization.
- Total of 12 Vacation Leaves/Annum for the 1st year. This increases to 15 after 2 years, and 18 after 5 years; 5 may be fully converted to cash.
- Compensatory off per occurrence of at least 4 hours during holidays/rest days.
Sr. Trainer
Experience in organizational development/training or learning and development; TTT certified, has good understanding in behavioral and leadership development training, and adult learning techniques.
P45,000 - P55,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO will be provided on the 3rd month from Date of Joining and 1 free dependent shouldered by the company upon 3rd month from date of joining.
WFM Associate Manager - Retail
Must have experience in WFM, familiar with capacity planning, scheduling, forecasting, and have people management experience.
P55,000 - P70,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO Upon hire.
- 3 Free dependents with the same coverage upon hire.
- Total of 12 Vacation Leaves/Annum for the 1st year. This increases to 15 after 2 years, and 18 after 5 years; 5 may be fully converted to cash.
- Compensatory off per occurrence of at least 4 hours during holidays/rest days.
WFM Associate Manager - Telco
Must have experience in WFM, familiar with capacity planning, scheduling, forecasting, and have people management experience.
P55,000 - P70,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO Upon hire.
- 3 Free dependents with the same coverage upon hire.
- Total of 12 Vacation Leaves/Annum for the 1st year. This increases to 15 after 2 years, and 18 after 5 years; 5 may be fully converted to cash.
- Compensatory off per occurrence of at least 4 hours during holidays/rest days.
Associate Quality Manager - Telco
Experience in quality; at least sr supervisor level in the BPO.
P55,000 - P70,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO Upon hire.
- 3 Free dependents with the same coverage upon hire.
- Group life insurance upon regularization.
- Total of 12 Vacation Leaves/Annum for the 1st year. This increases to 15 after 2 years, and 18 after 5 years; 5 may be fully converted to cash.
- Compensatory off per occurrence of at least 4 hours during holidays/rest days.
Sr. Business Associate- Payroll
BPO experience in payroll (preferred); supervisory role (at least 1yr experience); familiar with HRIS and SAP; should have experience in manual payroll processing with at least 2K HC.
P33,000 - P38,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO Upon hire.
- 3 Free dependents with the same coverage upon hire.
- Group life insurance upon regularization.
- Total of 12 Vacation Leaves/Annum for the 1st year. This increases to 15 after 2 years, and 18 after 5 years; 5 may be fully converted to cash.
- Compensatory off per occurrence of at least 4 hours during holidays/rest days.
Associate Quality Risk & Compliance Manager
Experience in Fraud, risk, and compliance; experience/capability to execute Fraud/Risk processes and frameworks; bonus for ISO certified.
P50,000 - P62,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO Upon hire.
- 3 Free dependents with the same coverage upon hire.
- Group life insurance upon regularization.
- Total of 12 Vacation Leaves/Annum for the 1st year. This increases to 15 after 2 years, and 18 after 5 years; 5 may be fully converted to cash.
- Compensatory off per occurrence of at least 4 hours during holidays/rest days.
Quality Head (Sr Director) - Logistics
Experience in handling 5K HC as Sr Director in the BPO
P320,000 - P360,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO Upon hire.
- 3 Free dependents with the same coverage upon hire.
- Group life insurance upon regularization.
- Total of 12 Vacation Leaves/Annum for the 1st year. This increases to 15 after 2 years, and 18 after 5 years; 5 may be fully converted to cash.
- Compensatory off per occurrence of at least 4 hours during holidays/rest days.
Quality Manager- Risk Management (Risk & Compliance)
Experience in Fraud, risk, and compliance; experience/capability to create (and just execute) Fraud/Risk processes and frameworks.
P75,000 - P110,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO Upon hire.
- 3 Free dependents with the same coverage upon hire.
- Total of 12 Vacation Leaves/Annum for the 1st year. This increases to 15 after 2 years, and 18 after 5 years; 5 may be fully converted to cash.
- Compensatory off per occurrence of at least 4 hours during holidays/rest days.
Quality Manager- Risk Management (Risk & Compliance)
Experience in Fraud, risk, and compliance; experience/capability to create (and just execute) Fraud/Risk processes and frameworks.
P75,000 - P110,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO Upon hire.
- 3 Free dependents with the same coverage upon hire.
- Total of 12 Vacation Leaves/Annum for the 1st year. This increases to 15 after 2 years, and 18 after 5 years; 5 may be fully converted to cash.
- Compensatory off per occurrence of at least 4 hours during holidays/rest days.
Quality Manager - Retail (Soft Pooling)
Experience in quality and analytics; should be sr. manager level experience in the BPO.
P75,000 - P110,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO Upon hire.
- 3 Free dependents with the same coverage upon hire.
- Total of 12 Vacation Leaves/Annum for the 1st year. This increases to 15 after 2 years, and 18 after 5 years; 5 may be fully converted to cash.
- Compensatory off per occurrence of at least 4 hours during holidays/rest days.
Lead- Quality Manager (Sr. Manager) - Telco
Experience in quality and analytics; should be manager level experience in the BPO.
P125,000 - P150,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO Upon hire.
- 3 Free dependents with the same coverage upon hire.
- Total of 12 Vacation Leaves/Annum for the 1st year. This increases to 15 after 2 years, and 18 after 5 years; 5 may be fully converted to cash.
- Compensatory off per occurrence of at least 4 hours during holidays/rest days.
Lead- Quality Manager (Sr. Manager) - Logistics
Experience in quality and analytics; should be manager level experience in the BPO.
P125,000 - P150,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO Upon hire.
- 3 Free dependents with the same coverage upon hire.
- Total of 12 Vacation Leaves/Annum for the 1st year. This increases to 15 after 2 years, and 18 after 5 years; 5 may be fully converted to cash.
- Compensatory off per occurrence of at least 4 hours during holidays/rest days.
Quality Manager
Experience in quality and analytics; should be manager level experience in the BPO.
P75,000 - P110,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO Upon hire.
- 3 Free dependents with the same coverage upon hire.
- Total of 12 Vacation Leaves/Annum for the 1st year. This increases to 15 after 2 years, and 18 after 5 years; 5 may be fully converted to cash.
- Compensatory off per occurrence of at least 4 hours during holidays/rest days.
Associate Quality Manager (Retail)
Experience in quality and analytics; at least sr supervisor level in the BPO.
P55,000 - P70,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO Upon hire.
- 3 Free dependents with the same coverage upon hire.
- Total of 12 Vacation Leaves/Annum for the 1st year. This increases to 15 after 2 years, and 18 after 5 years; 5 may be fully converted to cash.
- Compensatory off per occurrence of at least 4 hours during holidays/rest days.
Associate Quality Manager (Logistics)
Experience in quality and analytics; at least sr supervisor level in the BPO.
P55,000 - P70,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO Upon hire.
- 3 Free dependents with the same coverage upon hire.
- Total of 12 Vacation Leaves/Annum for the 1st year. This increases to 15 after 2 years, and 18 after 5 years; 5 may be fully converted to cash.
- Compensatory off per occurrence of at least 4 hours during holidays/rest days.
Transition Manager
Experience as project/transition manager in the BPO; someone who has onboarded a new program/account in the company.
P100,000 - P105,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO Upon hire.
- 3 Free dependents with the same coverage upon hire.
- Total of 12 Vacation Leaves/Annum for the 1st year. This increases to 15 after 2 years, and 18 after 5 years; 5 may be fully converted to cash.
- Compensatory off per occurrence of at least 4 hours during holidays/rest days.
Sr. Business Analyst - BI Data Visualization
Must have at least 2 yrs experience and knowledge in analytics, power BI, SSIS tools; experience in creation and presentation of data.
P40,000 - P50,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO will be provided on the 3rd month from Date of Joining and 1 free dependent shouldered by the company upon 3rd month from date of joining.
Associate Operations Manager
At least experience as Sr Team Leader in a BPO.
P63,000 - P68,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO Upon hire.
- 3 Free dependents with the same coverage upon hire.
- Total of 12 Vacation Leaves/Annum for the 1st year. This increases to 15 after 2 years, and 18 after 5 years; 5 may be fully converted to cash.
- Compensatory off per occurrence of at least 4 hours during holidays/rest days.
Delivery Head (Sr Director)
Should have an experience as Sr. Operations Director with a minimum of 2K HC.
P320,000 - P360,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO Upon hire.
- 3 Free dependents with the same coverage upon hire.
- Group life insurance upon regularization.
- Total of 12 Vacation Leaves/Annum for the 1st year. This increases to 15 after 2 years, and 18 after 5 years; 5 may be fully converted to cash.
- Compensatory off per occurrence of at least 4 hours during holidays/rest days.
Operations Manager Lead
Preferably with logistics background; should have an experience as Sr. Operations Manager.
P120,000 - P145,000
You may scan QR code to apply
Qualifications/Requirements:
- HMO Upon hire.
- 3 Free dependents with the same coverage upon hire.
- Group life insurance upon regularization.
- Total of 12 Vacation Leaves/Annum for the 1st year. This increases to 15 after 2 years, and 18 after 5 years; 5 may be fully converted to cash compensatory off per occurrence of at least 4 hours during holidays/rest days.
Sr. Manager Operations
Senior-level position that requires strong leadership, organizational, and problem-solving skills.
P120,000-P145,000
You may scan QR code to apply
Qualifications/Requirements:
- Candidate must possess at least a Bachelor's/College Degree , Post Graduate Diploma / Master's Degree, any field.
- At least 5-7 year(s) of working experience in the related field is required for this position.
- At least 2-3 years working in a Managerial/Sr. Managerial capacity.
- Experience in handling Outbound and Healthcare programs.
- Ability to handle 300+ FTEs under multiple lines of business.
Sr. Quality Manager
This role involves analyzing the current situation, identifying improvement opportunities, and recommending measures for process re-engineering. Acting as a Change Agent, they optimize Customer Value in various client engagements and collaborate with Process Heads and Clients for improvements. They design KPI measures, manage process performance, and ensure quality metrics are met. Problem-solving, driving ROI, assisting special projects, and conducting internal audits are also part of the role.
Negotiable
You may scan QR code to apply
Qualifications/Requirements:
- Candidate must possess at least a Bachelor's/College Degree , Post Graduate Diploma / Master's Degree, any field.
- Strong engagement, communication, presentation and inter-personal skills.
- Should have good documentation skills –Word, Excel, Power Point & Visio.
- Knowledge of Lean / Six Sigma will be an added advantage.
- At least 10 years of working experience in the related field is required for this position.
- Extensive Telco, Retail, Financial and Tech background.
- Applicants must be willing to work in Eastwood City Libis,Quezon City.
- Preferably Sr. Managers/Directors.
- Preferably Six Sigma Green Belt Certified.
- Full-Time position(s) available.
Trainer / Sr. Trainer – L&D
We will build a global 'Learning Center of Excellence,' making learning an integral part of career progression for every associate. Through effective utilization of this center, we aim to streamline succession planning and develop functional and leadership competence, while also enhancing retention as a key strategy.
Negotiable
You may scan QR code to apply
Qualifications/Requirements:
- 3-4 years of experience in learning & development (have facilitated key programs).
- Certified in various training programs –behavioral & leadership domains (optional).
- Possess key competencies – lateral thinking – ability to think ‘out of the box’, ability to do problem solving, understand key, matured thought process, focus on delighting the clients/customers.
- Possess exceptional inter-personal & communication skills.
Associate Head-Training
Ensure that employees receive the necessary training and development opportunities to enhance their skills, knowledge, and performance, thereby contributing to the overall success of the organization.
Negotiable
You may scan QR code to apply
Qualifications/Requirements:
- Bachelor’s degree or equivalent is required; Post graduate studies and equivalent is preferred.
- At least 10 years of working experience in Training & Development environment in a BPO set up.
- Preferably with Six-Sigma certification (Yellow or Greenbelt).
- Experience in working with multiple sites and multiple programs ranging from Telco, BFSI, Retail & Sales, Social Media, IT/Technology, Manufacturing etc.
- Can work on shifting schedule, holidays and weekends when necessary.
- Able to work in Cebu IT Park, Cebu Cit.
Sr. Business Associate Payroll
Payroll involves managing and overseeing the payroll function within an organization.
Negotiable
You may scan QR code to apply
Qualifications/Requirements:
- Sr. Business Associate Payroll
- Prepare attendance and OT Tracker for validation.
- Oversee the timekeeping and payroll functional.
- Other duties as may be assigned from time to time.
- Accurate and timely Attendance and OT reports.
- Thorough knowledge in timekeeping, payroll, system administration; Advance Excel Skills; Analytical.
- At least 3 years experience with manual payroll processing.
- At least 1 year experience in a supervisory role.
- Working knowledge in manual processing of payroll.
- Actual experience in handling timekeeping software or HRIS.
- Graduate of BS Accountancy or any related course.
- Must be willing to work on graveyard shift. Or on a shifting schedule
Business Intelligence & Data Visualization
We are looking for Business Intelligence & Data Visualization with 3-5 years of experience who can fulfill the following criteria. He/She will be responsible for END TO END BI & Visualization solutions development and projects delivery across multiple clients. Also would be supporting in consulting engagement and should be able to articulate and architect the solution effectively to bring-in the values which data analytics & visualization solution can deliver.
Negotiable
You may scan QR code to apply
Qualifications/Requirements:
- Education: Bachelor / Master’s degree in Engineering.
- 3-7 Years of work experience.
- Drive the development and analysis of data, reporting automation, Dash boarding, and business intelligence programs.
- Ability to manage high volume and high complexity projects across multiple delivery location in virtual environment with excellent client communication skills.
- Highly competent technically with significant, hands-on expertise in technical architecture and delivery of data visualization and Analytics solution.
- Conduct business due-diligence activities to identify analytics led opportunities for transforming business.
- Develop a deep understanding of systems and processes in order to extract insights from existing data leveraging rigorous project management discipline to ensure the highest possible quality of delivery while managing team capacity.
HR Manager
Head the HR department for Cebu
Negotiable
You may scan QR code to apply
Qualifications/Requirements:
- Candidate must possess at least a Bachelor's/College Degree, any field.
- At least 5 years experience as Assistant Manager / Managers specializing in Human Resources or equivalent.
- At least 8 year(s) of working experience in the related field is required for this position.
- People oriented and results driven.
- Demonstrable experience with HR metrics.
- Knowledge of HR systems and databases.
- Ability to architect strategy along with leadership skills.
- Excellent active listening, negotiation and presentation skills.
- Competence to build and effectively manage interpersonal relationships at all levels of the company.
- In-depth knowledge of labor law and HR best practices.
- Full-Time position(s) available.
Quality Head
Overseeing and managing all aspects of quality management within an organization.
P320,000-P360,000
You may scan QR code to apply
Qualifications/Requirements:
- Candidate must possess at least a Bachelor's/College Degree, Post Graduate Diploma / Master's Degree, any field.
- Strong engagement, communication, presentation and inter-personal skills.
- Should have good documentation skills – Word, Excel, Power Point & Visio etc.
- Strong stakeholder and client management skills.
- Knowledge/Certification of Lean / Six Sigma will be an added advantage.
- At least 15 years of working experience with 10 years of Quality Management experience in the related field is required for this position.
- Possess strong people skills - is able to work with other organizations such as third party vendors, sales, marketing, and legal, and understand their terminology; understand the requirements for the various staff positions.
- Strong planning abilities (both strategic & tactical).
- Has an understanding of the technology/RPAused in the BPO industry.
- Strong negotiation skills.
- Strong Business Acumen.
- Extensive Telco, Retail, Financial, Healthcare and Tech background preferred.
- Preferably Associate Directors/Directors.
- Preferably Black Belt Sigma Green Belt Certified.
Delivery Head (Sr. Operations Director)
BPS Operations
P320,000-P360,000
You may scan QR code to apply
Qualifications/Requirements:
- Bachelor’s Degree holder preferably with post graduate degree (MBA/MA or equivalent).
- With 15 years experience in the field and at least 10 years of management experience with proven leadership skills, has had P&L responsibility, and managed projects.
- Managed teams in various geographic locations with a proven track record of meeting and exceeding financial targets.
- Has worked at multiple client accounts to gain experience in working with and handling different types of clients; strong client facing abilities including the ability to handle scope issues.
- Has the ability to work with senior management and work within the political structure of his/her own organization as well as the clients.
- Is able to communicate effectively in writing, verbally, and through presentations.
- Possess strong people skills - is able to work with other organizations such as third party vendors, sales, marketing, and legal, and understand their terminology; understand the requirements for the various staff positions.
- Strong planning abilities (both strategic & tactical).
- Has an understanding of the technology/RPA used in the BPO industry.
- Strong negotiation skills.
- Strong Business Acumen.
Senior Finance Associate
Senior role in accounting and taxation
Negotiable
You may scan QR code to apply
Qualifications/Requirements:
- With more than five (5) years of solid experience in accounting, taxation and financial analysis.
- Possess knowledge and experience in the accounting standards, tax regulations and business taxes.
Finance Associate
General accounting and tax compliance
Negotiable
You may scan QR code to apply
Qualifications/Requirements:
- At least three (3) years of progressive experience in accounting, tax computations and BIR tax returns preparation.
Customer Service Representative (Bilingual)
Luxury Fashion Account
Up to 100k All-In Package
You may scan QR code to apply
Qualifications/Requirements:
- Shift Schedule: Rotating Shifts
- Willing to work in Pasig City.
- Rotating shifts.
- Completed 2 years in college with no back subjects.
- College Graduate.
- At least 6 months BPO experience or customer-facing experience.
- At least 6 months non-bpo customer facing experience.
Client Service Associate
Social Media Account
P26,000 - P40,000
You may scan QR code to apply
Qualifications/Requirements:
- Shift Schedule: Rotating shifts.
- Willing to work in Pasig City.
- Completed 2 years in college with no back subjects.
- 2-3 years omnichannel experience (voice and email and chat) plus 1 year technical experience.
- 2 to 3 years cumulative omnichannel exp (voice, AND email, AND chat, AND tech); no tenure requirement in tech; must have 6 months of B2B experience ; online advertising experience is preferred.
Client Service Associate - Business to Business
Social Media Account
P26,000 - P42,000
You may scan QR code to apply
Qualifications/Requirements:
- Shift Schedule: Rotating shifts.
- Willing to work in Pasig City.
- Completed 2 years in college with no back subjects.
- 2-3 years omnichannel experience (voice and email and chat) plus 1 year technical experience.
- 2 to 3 years cumulative omnichannel exp (voice, AND email, AND chat, AND tech); no tenure requirement in tech; must have 6 months of B2B experience ; online advertising experience is preferred.
Customer Service Representative
e-Payment Gateway Account
P24,000 - P34,000
You may scan QR code to apply
Qualifications/Requirements:
- Shift schedule: Rotating shifts.
- Willing to work in Pasig City.
- Graduate of Bachelor's Degree.
- At least 1-2 years BPO experience handling voice, chat or email accounts with experience directly interacting with customers for non-voice experienced applicants.
Account Management Specialist
Sustainable Cleaning Solutions Accounts
P30,000 - P46,000
You may scan QR code to apply
Qualifications/Requirements:
- Shift schedule:8:00AM – 5:00PM Dayshift (PH) Sat – Sun off
- Willing to work in Pasig City.
- Completed 2 years in college.
- Minimum of 2 years Outbound B2B Experience.
- At least 2 years Local Marketing Exp (can be F2F or Field Sales).
- Minimum of 1 year Account Management Experience (B2B).
- At least 1 year New Acquisition Experience.
Customer Service Representative
Premium Airline Account
P22,000 - P34,000
You may scan QR code to apply
Qualifications/Requirements:
- Shift schedule: Rotating shifts.
- Willing to work in Pasig City.
- Completed 1 or 2 year college with no back subjects.
- 1 year of BPO work experience in an international airline account or booking/reservations/ticketing for a travel account.
- Must have 6 months to 1 year experience in airline account (local & international) knowledgeable with Airline Jargons, experienced working in Airport (any position).
Outbound Sales Representative
Search Engine Account
P20,000 - P25,000
You may scan QR code to apply
Qualifications/Requirements:
- Shift schedule: Rotating shifts
- Willing to work in BGC Taguig.
- High School Graduate.
- 1 year BPO experience (voice).
Digital Ads Sales Specialist
Search Engine Account
P28,000 - P36,000
You may scan QR code to apply
Qualifications/Requirements:
- Shift schedule: Rotating shifts
- Willing to work in BGC Taguig.
- Completed 2 years in college with no back subjects.
- 1 year BPO experience (voice).
- With at least 2 years of pure sales experience (inbound/outbound/B2B) in the BPO industry.
Support Ambassador (NA/APAC)
Travel and Accommodation Account
P24,000 - P36,000
You may scan QR code to apply
Qualifications/Requirements:
- Shift schedule: Rotating shifts
- Willing to work in Pasig or Mandaluyong City.
- Completed 2 years in college with no back subjects.
- 2 years BPO Experience (blended chat, email and voice account); preferably with Sales Background experience.
- 2 years BPO experience (voice account).
Support Ambassador (EMEA)
Travel and Accommodation Account
P24,000 - P36,000
You may scan QR code to apply
Qualifications/Requirements:
- Shift schedule: Rotating shifts
- Willing to work in Pasig or Mandaluyong City.
- Completed 2 years in college with no back subjects.
- 2 years BPO Experience (blended chat, email and voice account); preferably with Sales Background experience.
- 2 years BPO experience (voice account).
Customer Service Representative
Premium Gaming Account
P24,000 - P27,000
You may scan QR code to apply
Qualifications/Requirements:
- Shift schedule: Rotating shifts
- Willing to work in Pasig City.
- At least High School Graduate (old curriculum).
- Minimum of 1 year BPO exp (CS role) with 6 months international voice experience (continuous).
- 1 year BPO experience preferably with technical experience.
Technical Support Advisor
Consumer Electronics Account
P24,000 - P37,000
You may scan QR code to apply
Qualifications/Requirements:
- Shift schedule: Rotating shifts
- Willing to work in Pasig City.
- Completed 2nd year in college with no back subjects.
- Associate's Degree/Bachelor's Degree.
- 1 year BPO experience preferably with technical experience.
Customer Service Specialist
Leading Australian Payment Plan Provider
P26,000 - P36,000
You may scan QR code to apply
Qualifications/Requirements:
- Shift schedule: Dayshift 7am to 4pm AUNZ hours, fixed Sundays off.
- Willing to work in Pasig City.
- Completed 2 years in college / Associate's / Bachelor's Degree.
- 1 year BPO experience (voice), must have handled customer service and collections (3 months exp).
Outbound Collections Specialist
Leading Australian Payment Plan Provider
P28,000 - P38,000
You may scan QR code to apply
Qualifications/Requirements:
- Shift schedule: Dayshift 7am to 4pm AUNZ hours, fixed Sundays off.
- Willing to work in Pasig City.
- Completed 2 years in college / Associate's / Bachelor's Degree.
- 2 years cumulative BPO experience (voice), must have handled customer service and collections (3 months exp).
Support Ambassador - Manila
Travel and Accommodation Account
Salary to be discussed during interview.
You may scan QR code to apply
Qualifications/Requirements:
- Willing to work around Metro Manila.
- Completed 2nd year college - without back subjects.
- With at least one (1) year blended customer service experience (voice and non-voice) in the BPO industry.
Sales Representative - Manila
Search Engine Account
Salary to be discussed during interview.
You may scan QR code to apply
Qualifications/Requirements:
- Willing to work around Metro Manila.
- Completed 2nd year college - without back subjects.
- 1 year BPO experience (voice).
Technical Support Advisor - Manila
Consumer Electronics Account
Salary to be discussed during interview.
You may scan QR code to apply
Qualifications/Requirements:
- Willing to work on site.
- High School Graduate
- 1 year BPO experience (voice) ; preferably with technical support experience).
Support Ambassador - Cebu
Travel and Accommodation Account
Salary to be discussed during interview.
You may scan QR code to apply
Qualifications/Requirements:
- Willing to work in Cebu City.
- Completed 2nd year college - without back subjects.
- With at least one (1) year blended customer service experience (voice and non-voice) in the BPO industry.
Technical Support Advisor - Cebu
Consumer Electronics
Salary to be discussed during interview.
You may scan QR code to apply
Qualifications/Requirements:
- Willing to work in Cebu City.
- High School Graduate.
- 1 year BPO experience (voice) ; preferably with technical support experience.